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For the Doctor

We aim to offer a personal and efficient service by offering pre-bookable appointments, for non-urgent conditions and reviews. Also a limited number of same day appointments, which are reserved for urgent problems and cannot be pre-booked.

It would be appreciated if ‘non working’ patients could leave early morning and late appointments for people at work who have difficulty coming during normal working hours.

PLEASE REMEMBER TO CANCEL YOUR APPOINTMENT IF YOU ARE UNABLE TO ATTEND. WE CAN THEN OFFER THAT APPOINTMENT TO ANOTHER PATIENT.

Telephone Advice

If you wish to speak to a Doctor or Advanced Nurse Practitioner on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.

Chaperone Policy

It is the policy of this Practice to respect the privacy, dignity, religious and cultural beliefs of all our patients.

If you feel you would like a trained chaperone to be present during a physical examination by a Doctor or any other Health Care Professional, or if you would prefer to be examined by a Clinician of the same sex as yourself, please let the Clinician or Receptionist know and every effort will be made to comply with your wishes.

Language

Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.