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IMPORTANT MESSAGE UPDATE: 13 MARCH 2020

Due to the ongoing coronavirus pandemic we have suspended online appointment bookings.

If you require an appointment please call 01298 84315.  You will be asked some questions regarding your symptoms, contacts and travel history.

If you do not require a face to face appointment or physical examination, please arrange a telephone consultation and a Clinician will call you back.

Guidance as at 13th March advises anyone with mild symptoms of a new persistant cough or fever to stay at home and self isolate for at least 7 days. 

PLEASE DO NOT VISIT THE SURGERY,  A PHARMACY OR HOSPITAL IF YOU HAVE THESE SYMPTOMS

Further advice can be obtained from NHS 111 online via nhs.uk.  Only contact the 111 telephone line if you are unable to access the online service.

The Surgery will only be able to accept payments via ‘contactless’ cards.  If you do not have this facility, please discuss with a member of the Dispensary team.

Please do not send paper prescription requests.  Repeat prescriptions can be ordered by telephone or online via Patient Access or the NHS App.

Thank you for your co-operation.


What’s the risk of catching coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from moderate to High. But the risk to individuals remains low. Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness. The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Urgent advice: Call 111 now if you’ve been:

  • to Wuhan or Hubei province in China in the last 14 days (even if you do not have symptoms)
  • to Iran, areas of northern Italy in lockdown or “special care zone” areas in South Korea since 19 February
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  • to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Lockdown areas in northern Italy

  • in Lombardy:
    • Codogno
    • Castiglione d’Adda
    • Casalpusterlengo
    • Fombio
    • Maleo
    • Somaglia
    • Bertonico
    • Terranova dei Passerini
    • Castelgerundo
    • San Fiorano
  • In Veneto:
    • Vo’ Euganeo

Special care zones in South Korea

  • Daegu
  • Cheongdo

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person. Similar viruses are spread in cough droplets. It’s very unlikely it can be spread through things like packages or food. Viruses like coronavirus cannot live outside the body for very long.

How to avoid catching or spreading germs

There are things you can do to help stop viruses like coronavirus spreading.

Do

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean

Do I need to avoid public places?

Most people can continue to go to work, school and other public places. You only need to stay away from public places if you’ve been:

  • to Hubei province in China in the last 14 days
  • to Iran, areas of northern Italy in lockdown or “special care zone” areas in South Korea since 19 February
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  • to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Treatment for coronavirus

There is currently no specific treatment for coronavirus. Antibiotics do not help, as they do not work against viruses. Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.