Dig Street | Hartington | Buxton | Derbyshire | SK17 0AQ

Appointments

Tel: 01298 84315

Booking Appointment System

We operate a booking appointment system for all clinics. When booking your appointment please let the Reception team know the reason for your request. This is to enable them to ensure you are able to see the correct clinician at the right time, whilst allocating the correct length of appointment.

Home Visits

Home visits are for patients who are too ill or infirm to come to the surgery.

Please telephone the surgery before 10:00am on the day you are requesting a visit and provide the Receptionist with as much information as possible to ensure the Doctor can review the request and provide the appropriate priority.

A Clinician will usually ring you back before visiting.

It is appreciated if patients can attend surgery if possible. This is usually quicker for the patient and makes the best use of the Doctor’s time. If a patient has a temperature or a rash, coming to the surgery will do no harm or endanger others.

The large geographical area of the Practice means that you may not necessarily be seen by your own GP, as the Practice is supported by a Home Visiting Team

Nurse Appointments

We operate a booked appointment system for all clinics. When booking your appointment please let Reception know what your appointment is for, so that they can advise you when would be the best time for you to come and the length of appointment you require.

Nurses are available by appointment for:

  • blood tests
  • ear syringing
  • wound dressings and minor injuries
  • travel advice
  • cervical cytology
  • weight management
  • smoking cessation
  • childhood immunisations
  • health promotion and lifestyle advice
  • contraception

Doctor Appointments

We aim to offer a personal and efficient service by offering pre-bookable appointments, for non-urgent conditions and reviews. Also a limited number of same day appointments, which are reserved for urgent problems and cannot be pre-booked.

It would be appreciated if ‘non working’ patients could leave early morning and late appointments for people at work who have difficulty coming during normal working hours.

PLEASE REMEMBER TO CANCEL YOUR APPOINTMENT IF YOU ARE UNABLE TO ATTEND. WE CAN THEN OFFER THAT APPOINTMENT TO ANOTHER PATIENT.

Accessing Your GP is Changing​

The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus. The short  video below explains how you can contact your GP practice and the different ways care will be delivered to keep you safe. Your general practice is here for you. Help us help you.

New Online Appointment booking

You can book and cancel appoinments with our Doctors and Advanced Nurse Practitioner online using Emis Access. If you have not yet registered for this, please contact the Surgery.

Emergencies

During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the surgery opens.

Accessibility

The practice has same level disabled parking with slope access to the main building with dual handrails and automatic entrance doors (inner doorway width 78cm). For further details on accessibility provision click the ‘Accessibility Needs’ above.

Telephone Advice

If you wish to speak to a Doctor or Nurse Practitioner on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.

Hospital Referrals

You will be offered a choice of hospitals that specialise in the area of medicine required. You will be given the opportunity to choose where you wish to be seen and to make an appointment at a convenient time.

Language

Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.