The last 18 months have been the most testing time in history for our NHS. In order to manage risk and ensure patient, and staff, safety it was necessary to explore different ways of working. The Surgery has been operating a system where patients were initially offered a telephone, or video, consultation. If it was necessary for them to be examined by a Clinician, they were then booked in for a ‘face to face’ appointment at the Surgery. Nursing appointments have continued ‘face to face’ at all times. The Surgery was able to greet pre-booked patients at the door and complete a brief covid screen before they entered. The Dispensary has, successfully, devised a new, safe, more streamline and efficient, prescription collection system from the external sliding window and covered hatch. All these important, precautionary, measures have ensured that the Surgery has remained fully operational throughout the pandemic.
The time has come to look to the future and consider a more flexible appointment booking system and open front door. With effect from Monday 4th October, the front door will be open for pre-booked Surgery patients and enquiries. If you require an appointment, from this date, you will be asked if it can be managed over the phone within a telephone consultation. If this is the case you can still have a telephone consultation and will not have to travel to the Surgery. If you do not think that your appointment can easily be managed over the telephone, then the Receptionist will be able to arrange a ‘face to face’ appointment at the Surgery. You will be asked some details regarding your visit in order that you can be booked with the most appropriate person and within the most suitable timescale. You will be asked to confirm that you do not have a new persistent cough, a loss of taste or smell or a fever/high temperature. If you do have any of these symptoms, or any other respiratory symptoms, which could potentially be Covid-19, you will, initially, be offered a telephone appointment and appropriate follow up will be re-arranged. If you do develop any of these symptoms before your ‘face to face’ appointment you must inform the Surgery and arrange a PCR Covid test online or by calling 119.
When visiting the Surgery, please wear a face covering. Please do not arrive early for your appointment. If you do, please wait in your car, or outside, until your appointment time. Please do not bring anyone with you, unless you require a Carer, or Chaperone. Please sanitise your hands immediately upon arrival.
There will be limited seating inside the waiting room. If the waiting room is full, please wait outside until a seat becomes vacant. There will be a sanitising station with hand sanitiser and wipes to wipe down your chair if you wish.
Please remember that you can also use the, secure, electronic communication service 24/7, E-Consult, which can be accessed further down this page.
Prescription collections, and Dispensary enquiries, will continue to operate from their new external window collection point and the internal Dispensary hatch will be closed.
If you are booked in for a flu, or Covid vaccination, please continue to wait outside until you are called for your appointment to avoid, unnecessary, congestion in the waiting room.
The Surgery would like to thank patients for their continued understanding and support during these difficult times and gives assurance that patient care is at the forefront of all planning and services.
Please click on the link to read the full message: Derby & Derbyshire Local Medical Committee
Hartington Surgery is a rural surgery located in the Peak District Village of Hartington. We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.
Please remember that everyone should be:
- Keeping their distance from people not in their household or support bubble
- Washing their hands regularly
- Wearing a face covering in shops, on public transport and other enclosed spaces
- Keeping social gatherings to a maximum of six people – including children – indoors and outdoors
- Only book a test if they have one or more of the main symptoms:
- a high temperature
- a new continuous cough
- change to taste or smell
- Book an appointment for a free test or request a free home testing kit if they have symptoms. This can be done online at www.gov.uk/coronavirus or by calling NHS119
- Anyone with symptoms should act like they’ve got it. They shouldn’t wait for their test results to self-isolate. They should book a test immediately and begin self-isolating straight away to help prevent passing it on to loved ones.
Dig Street | Hartington
Buxton | Derbyshire
Download Our Practice Leaflet
Local Plans for Evening and Weekend Appointments
National plans are in place to ensure that all patients can access routine, pre-bookable, health appointments up to 8pm in the evening and at some time over the weekend.
The High Peak practices, which include:
- Whaley Bridge
- New Mills
have joined forces to provide this service.
Participating practices share the cover throughout the week, in addition to Saturday morning appointments at Buxton Cottage Hospital and Sunday afternoon appointments at New Mills Walk in Centre. All appointments must be pre-booked at your own practice and you will be expected to travel to the participating surgery.
In addition to the High Peak Extended Access provision, further Extended Hours Nurse appointments, offering a range of care, are also available on Thursday Evenings from 6:30pm to 8:00pm. All appointments must be pre-booked at the Surgery and may be subject to change.
Accessing Your GP is Changing
Hartington Awarded an 'Outstanding'
GP Commissioning in the High Peak
Under the government plans for the National Health Service, GPs are being asked to form groups that will be given the freedom and the responsibility for commissioning care for their local communities.
Commissioning is the process by which your GP will ensure that the local health care services that are provided most effectively meet the needs of our local population.
GPs have the responsibility to ensure the delivery of excellent local health care that will also be the best use of tax payers’ money in these challenging economic times.
Hartington Surgery has joined forces with the Derby and Derbyshire Clinical Commissioining Group. Each surgery continues to function as normal but will be planning the future local health care needs as part of a Derby and Derbyshire Group. To achieve the best for our patients the Derby and Derbyshire GPs work closely with patient representatives, other health, social and voluntary organisations and the Local Authority and are supported by a team of management expertise.
If you would like more information please contact the Practice Manager.