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**NEW** Online Appointment Booking

You can book and cancel appoinments with our Doctors and Advanced Nurse Practitioner online using Emis Access. Click on the Emis link below:

 

If you have not yet registered for this, please contact the Surgery.


IMPORTANT – Local Plans for Evening and Weekend Appointments

There are National plans in place to ensure that all patients can access routine, pre-bookable, health appointments up to 8:00pm in the evening, during the week, and at some time over the weekend.  This initiative is to support patients who have difficulty accessing a GP during their normal working hours. You may benefit from this project if you are working, in full time education or caring for someone during the day.  The High Peak Practices, which include Buxton, Chapel-en-le-frith, Whaley Bridge and New Mills, have joined forces to provide this service from October 2018.

Although the planning is still underway, you should be able to telephone your own Practice to pre-book GP and Nurse appointments. You will be expected to travel to the participating practice for your appointment. Clinicians will have access to your full medical record. Doctors will be able to prescribe medication and make referrals, and will ensure all information is documented on your electronic medical record and reported back to your own practice.

Early morning extended access to doctor and nurse pre-booked appointments will still be available at Hartington each Wednesday morning.
Please telephone the practice for further information.


**Text Message**

Text message appointment reminders are now available. Please provide the Practice with your up to date mobile telephone number.

The Practice has the facility to send an SMS text message to confirm the date and time of pre-booked appointments for patients who provide up-to-date mobile telephone numbers. If you are unable to attend a pre-booked appointment for any reason please remember to contact the Reception team to cancel the appointment.

Telephone Advice

If you wish to speak to a Clinician on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.

Hospital Referrals

You will be offered a choice of hospitals that specialise in the area of medicine required. You will be given the opportunity to choose where you wish to be seen and to make an appointment at a convenient time.

 Chaperone Policy

It is the policy of this Practice to respect the privacy, dignity, religious and cultural beliefs of all our patients.

If you feel you would like a trained chaperone to be present during a physical examination by a Doctor or any other Health Care Professional, or if you would prefer to be examined by a Clinician of the same sex as yourself, please let the Clinician or Receptionist know and every effort will be made to comply with your wishes.

Disabled Patients

The Surgery is fully equipped for disabled access, including toilet facilities.

CORONAVIRUS UPDATE

IMPORTANT MESSAGE UPDATE

Due to the ongoing coronavirus pandemic we have suspended online appointment bookings.

If you require an appointment please call 01298 84315.  You will be asked some questions regarding your symptoms, contacts and travel history.

If you do not require a face to face appointment or physical examination, please arrange a telephone consultation and a Clinician will call you back.

Guidance as at 13th March advises anyone with mild symptoms of a new persistant cough or fever to stay at home and self isolate for at least 7 days. 

PLEASE DO NOT VISIT THE SURGERY,  A PHARMACY OR HOSPITAL IF YOU HAVE THESE SYMPTOMS

Further advice can be obtained from NHS 111 online via nhs.uk.  Only contact the 111 telephone line if you are unable to access the online service.

The Surgery will only be able to accept payments via ‘contactless’ cards.  If you do not have this facility, please discuss with a member of the Dispensary team.

Please do not send paper prescription requests.  Repeat prescriptions can be ordered by telephone or online via Patient Access or the NHS App.

Thank you for your co-operation.

Please download this leaflet Explaining COVID19 to Children


The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you’ve been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to Iran, areas of Northern Italy in Lockdown or ‘Special Care Zone’ areas in South Korea since 19 February
  • to other parts of Mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau, in the last 14 days and have a cough, high temperature or shortness of breath
  • to other parts of Northern Italy (anywhere North of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortnhess of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on nhs.uk