Privacy Policy
Data Protection Privacy Notice for Patients at Hartington Surgery This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. This notice applies to personal information processed by or on behalf of the practice. The Notice explains: Who we […]
Disclaimer
By visiting this website you agree to accept the terms of use set out below. Please be aware that these may change at any time without notice. This website is maintained by Hartington Surgery. While we try to ensure the information is accurate and up-to-date Hartington Surgery provides no guarantee of this. Hartington Surgery accepts […]
Your Detailed Health Record
Important Information about Your Health Record The GP practice or clinical service you are attending uses a secure computerised records system, which allows clinical staff to share information in your record to ensure the best care can be provided to you. Please download this eDSM Leaflet for more information. You can also go to: www.nhs.uk/caredata […]
Confidentiality
Data Protection Act 1998 The Practice fully complies with the Data Protection Act 1998. Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data. Patients can review the data processed and formal applications for access should be made […]
Accessibility Statement
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This section explains how we ensure that our website […]
Electronic Access to Medical Records
Can I see my Medical Record in Patient Access? Yes, if your practice has agreed to it. What you see and do on Patient Access is controlled by your practice and they decide the following: How many appointments are available for booking If you can send a message when requesting a prescription Which areas of […]
Suggestions and Complaints
Feedback / Suggestions and Complaints Procedure We offer a Practice Feedback/Suggestions and Complaints Procedure to deal with comments, suggestions and complaints about the service provided. If you have a good idea about how we can improve the service that we offer there is a suggestion box located in the Reception area. If you would like […]