If you are asked to hand in a specimen, please ensure that we receive it by 11:00am (in the correct container, obtained from the surgery, marked with name, date of birth and date of sample). Similarly, if you need a blood test please make a morning appointment.
Please telephone the surgery for the results of any test that you have had. It would be helpful if you could telephone after 11:30am, when the telephone lines are a little quieter. Please allow one week for blood tests, 2 weeks for X-rays and at least six weeks for cervical smears.
Please remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself.
- Please telephone between 2:00pm and 4:00pm to give the Doctor time to comment on the test and at a time when the receptionist will have more time to deal with your enquiry. Checking results can be time consuming so it is not easy during a busy morning.
- Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you if your test is normal. If the test is abnormal or you require further discussion or interpretation then please refer to your Doctor.