Patient Charter

As a patient you have the right to:

• Be registered with a named doctor
• Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
• Receive emergency care
• Receive appropriate drugs and medicines
• Be referred for specialist or second opinion if they and GP agrees
• See your medical records or a copy, subject to certain laws
• Know that by law, everyone working for the NHS must keep the contents of your medical records private.

With these rights come responsibilities for the public. That means being:

• Courteous to staff at all times
• As prompt as possible for all appointments
• Responsible for cancelling appointments in adequate time.