Emergencies

During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the surgery opens.

Accessibility

The practice has same level disabled parking with slope access to the main building with dual handrails and automatic entrance doors (inner doorway width 78cm). For further details on accessibility provision click the ‘Accessibility Needs’ above.

Telephone Advice

If you wish to speak to a Doctor or Nurse Practitioner on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.

Hospital Referrals

You will be offered a choice of hospitals that specialise in the area of medicine required. You will be given the opportunity to choose where you wish to be seen and to make an appointment at a convenient time.

Language

Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.