Dig Street | Hartington | Buxton | Derbyshire | SK17 0AQ

Page Links

Patient Participation Group

Welcome to Our Patient Participation Group The Practice is privileged to have a long established and very successful Patient’s Group. The Group is a registered charity, which was initially set up in 1989 to provide medical or nursing equipment that would not easily be available on the NHS, to improve the health, or quality of […]

Out of Hours

What to do when the Surgery is Closed If medical advice is required when the Surgery is closed, please telephone 111 to contact the Out of Hours service provider. You will be asked to provide limited information in the first instance to enable your call to be prioritised. This will be followed as soon as […]

Feedback: Friends and Family Test

Hand ticking 'Very Satisfied' on a survey form

The NHS Friends and Family Test The Friends and Family Test is a way of gathering your feedback, so we can continually review our service. It is based on one simple question: “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?” You also have […]

Electronic Access to Medical Records

Can I see my Medical Record in Patient Access? Yes, if your practice has agreed to it. What you see and do on Patient Access is controlled by your practice and they decide the following: How many appointments are available for booking If you can send a message when requesting a prescription Which areas of […]

Useful Links

Care Quality Commission (CQC) – The Commission is the independent regulator of the NHS in England and it publishes a range of information on the quality of services provided by the NHS. Derbyshire Carers Association – recognise that the responsibility of caring for someone who cannot manage at home without help often places great physical […]

Accessibility Needs

The practice has same level disabled parking with slope access to the main building with dual handrails and automatic entrance doors (inner doorway width 78cm). The practice operates on a single ground floor level where our accessible toilet is located. Our reception area has a hearing loop and wheelchair accessible counter. The practice has wheelchairs […]

Suggestions and Complaints

Feedback / Suggestions and Complaints Procedure We offer a Practice Feedback/Suggestions and Complaints Procedure to deal with comments, suggestions and complaints about the service provided. If you have a good idea about how we can improve the service that we offer there is a suggestion box located in the Reception area. If you would like […]