Derbyshire Dignity Award
The Practice has recently been awarded the prestigious ‘Derbyshire Dignity Award’ by Derbyshire County Council.
This award reflects the measures, often above and beyond what is expected in Primary Care, that are offered to protect the dignity and respect of patients, particularly those that are most vulnerable.
Two Practice appointed ‘Dignity Champions’, Kerry Allsopp and Charlii Upton, ensure that the 10 ‘Dignity Do’s’ are upheld and that true compassion, respect and dignity is maintained across all areas.
The Dignity Do’s – High quality services that respect people’s dignity do:-
- Have a zero tolerance of all forms of abuse.
- Support people with the same respect you would want for yourself or your family.
- Treat each person as an individual by offering a personalised service.
- Enable people to maintain the maximum level of independence, choice and control.
- Listen and support people to express their needs and wants.
- Respect people’s right to privacy.
- Ensure people feel able to complain without fear of retribution.
- Engage with family members and carers as care partners.
- Assist people to maintain confidence and a positive self-esteem.
- Act to alleviate people’s loneliness and isolation.